Questions about Ordering

Questions about online ordering

• How do I determine my shoe size?
• Can I order by phone or email?
• Can I cancel my order?
• Can I order abroad?

How do I determine my shoe size?

If you are not sure what your shoe size is, here's how to determine your shoe size .

Bring me to the shoe size guide

Can I order by phone or email?

Yes, you can place an order by phone or email.

By phone

Contact us by the telephone number +32 3 239 12 66 . Keep the article number or article name at hand so that you can take the order as easily as possible.
You can find the article number or name when you are on the detail page of your chosen product .

By email

Send to our email address info@foempies.com & nbsp; place your order by:

• The article number or model name as on the product detail page
• The desired shoe size
• The desired number of pieces
• The possible delivery address

Can I cancel my order?

By website

On the main page you can log in to "Your Account". You can log in on the basis of your previously created login details.
You will receive an overview of all your orders. Then click through on one of your orders and cancel your order.

By phone

Contact us on +32 3 239 12 66 and have your order number to hand. Ask our customer service to cancel your order.
If you have already paid, we will refund you as soon as possible using the same payment method as your chosen payment method.

By email

Contact our email address info@foempies.com and keep your order number at hand. Ask our customer service to cancel your order.
If you have already paid, we will refund you as soon as possible using the same payment method as your chosen payment method.

Can I order abroad?

Yes, you can order from abroad. We deliver to the following countries:

• Austria
• Belgium
• Denmark
• Estonia
• Finland
• France
• Germany
• Italy
• Latvia
• Lithuania
• Luxembourg
• Netherlands
• Spain
• Switzerland
• Sweden
• Portugal